THINGS TO KNOW

Effective 5/15/21: We are no longer accepting any NEW Guests. If you have not previously received serviced by Amber before 5/15/21 and still make a reservation, it will be cancelled and you will not be serviced. 

 

It is the responsibility of each salon guest to read and understand all policies prior to making a reservation. Making a reservation indicates that you agree and will adhere to such policies. Policies are subject to change without notice. 

 

Every guest will be granted a 7 minute grace period for tardiness. It is the decision of the stylist at the time of arrival that determines if you can be serviced. This is to ensure that every guest is serviced in a timely manner.  If the schedule does not allow time to service tardy guests, you must pay a new deposit and reserve a new Glam Experience in order to be serviced. The initial deposit remains non-refundable. 

 

PAYMENTS

A $50.00 deposit with $2 service charge  is acquired for every scheduled Glam Experience. Deposits are NON-REFUNDABLE. Deposits received go toward the TOTAL cost of service(s) rendered. If your Glam Experience is cancelled within 48 hours of your scheduled service time, your deposit will be credited toward your rescheduled Glam Experience. The new reservation must be scheduled for service within the next 7 days of the original date that it was reserved. There are no deposit transfers for cancelled reservations. 

 

BALANCES MUST BE PAID IN CASH and CASH ONLY!

 

REFUND POLICY

 

Due to the nature of services, there are absolutely NO refunds.

Deposits paid at the time of booking are non-refundable.

 

CANCELLATIONS

 

Salon guests must give a 48 hour notice of cancellation via email. The deposit paid at the time of reservation remains Non- Refundable. You may reserve another Glam Experience by using the reschedule link provided on the confirmation email sent to you at the original time of booking without having to pay an additional deposit.

Visit the FAQ page for more information.