THINGS TO KNOW
Policies are subject to change without notice. It is the responsibility of each Salon Guest to read and understand all policies.
Every guest will be granted a 7 minute grace period for tardiness. It will be the decision of the stylists at the time of arrival that decides if you can be serviced. If not, you must reserve a new Glam Experience in order to be serviced.
A $50.00 deposit with $2 service charge is acquired for every scheduled Glam Experience. Deposits are NON-REFUNDABLE. Deposits received go toward the TOTAL cost of service(s) rendered. If your Glam Experience is cancelled within 48 hours of your scheduled service time, your deposit will be credited toward your rescheduled Glam Experience. The new reservation must be scheduled for service within the next 14 days. There are no deposit transfers for cancelled reservations.
BALANCES MUST BE PAID IN CASH!
Due to the nature of services, there are absolutely NO refunds.
Deposits paid at the time of booking are non-refundable.
Salon guests must give a 48 hour notice of cancellation via email. The deposit paid at the time of reservation remains Non- Refundable. You may reserve another Glam Experience by using the reschedule link provided on the confirmation email sent to you at the original time of booking without having to pay an additional deposit.
Visit the FAQ page for more information.