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FAQ

FAQ

Things to Know

THINGS TO KNOW

 

Policies and prices are subject to change without notice. It is the responsibility of each salon guest to read and understand all policies 

 

Every guest will be granted a 7 minute grace period for tardiness. It will be the decision of the stylist at the time of arrival  that decides if you can be serviced. If not, you must reserve a new Glam Experience in order to be serviced.

ONLY those persons who have made appointments with us are allowed entry. Please do not bring children or any additional guests with you to your Glam Experience. 

 

PAYMENTS

A $50.00 deposit with $2 service charge is acquired for every scheduled Glam Experience. Deposits are NON-REFUNDABLE. Deposits received go toward the TOTAL cost of service(s) rendered. If your Glam Experience is cancelled within 48 hours of your service, your deposit will be credited toward your rescheduled Glam Experience. The new reservation must be scheduled for service within the next 14 days. There are no deposit transfers for cancelled reservations.

 

BALANCES MUST BE PAID IN CASH!

 

REFUND POLICY

 

Due to the nature of services, there are absolutely no refunds.

Deposits paid at the time of booking are non-refundable.

 

CANCELLATIONS

 

Salon guests must give a 48 hour notice of cancellation via email. The deposit paid at the time of booking remains Non- Refundable. You may reserve another Glam Experience by using the reschedule link provided on the confirmation email sent to you at the original time of booking without having to pay an additional deposit.

 

We reserve the right to refuse service to anyone for any reason, at any time.

Looking for information that's not listed? Send your questions using this form.

Refund
CANCELLATIONS
Payments
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